Privacy Policy

Effective Date: 05/15/25

Connecticut Gutter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us through SMS, email, or other channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and physical address.
• Communication Preferences: Your preferences for receiving communications from us.
• Usage Data: Information about how you interact with our website and services.

2. How We Use Your Information

• Provide and manage our services.
• Send you updates, promotions, and other communications via SMS and email.
• Improve our website and services.

3. SMS and Email Communications

By providing your phone number and email address, you consent to receive communications from us. You can opt out at any time by following the unsubscribe instructions in our messages or by contacting us directly.

Text Messaging (SMS)

Communications Verbal opt-in:

Heneghan Services will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties. By providing your mobile phone number and opting in through our website forms, verbal consent, or other communication methods, you agree to receive SMS text messages from Heneghan Services. These messages may include appointment reminders, dispatch notifications, service updates, and post-service surveys.

Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@ctgutter.com. CT Gutter does not sell or share your mobile information with third parties for marketing or promotional purposes.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our business, such as Mailchimp for email and SMS communications.
• Legal Obligations: When required by law or to protect our rights.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including:

• Accessing the personal information we hold about you.
• Requesting corrections or deletions.
• Objecting to or restricting certain processing.

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.

9. Contact Us