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Warranty Information | Connecticut Gutter, LLC
Gutter Systems
- Lifetime GutterTM (Full Gutter System with Professional Gutter Protection)
- 'K' Style Seamless Gutter Warranty (Full Gutter System with No Gutter Cover Protection)
- Warranty – LeafBlaster Pro
- Englert Product Warranties
Roof Systems
SIKA Waterproofing Warranty
Connecticut Gutter LLC backs all Sika liquid plastic roof applications with a 10 year “no leak” guarantee. A 20 year manufacturer’s warranty is available for an additional fee of 15% of the sale price, at the time of sale only. The “no leak” warranty covers any flaws or leaks due to Connecticut Gutter LLC’s application of:
- Associated roof flashing detail
- Proper thickness of applied membrane/coatings
- Properly embedding fiberglass remat
- Proper use of Sika primer
This warranty DOES NOT cover:
- Damage due to Acts of God (hurricane, fallen tree, high wind damage, etc)
- Any mechanical penetration of the membrane (screws, nails, tool damage, footfall, abrasions from foreign material, etc)
- Fire damage/excessive heat damage
Warranty issues must be submitted in writing along with a full copy of initial executing contract articles
General Information about all Warranties
What does this warranty cover?
This warranty protects you in the case of any natural defects in the materials we use or failure of those materials. An example of a natural defect would be if the baked enamel paint peels or flakes away. Failure refers to pitting or rotting of the aluminum or rusting of the hardware used. This also refers to the gutter system coming away from the house. This Warranty only covers problems that are intrinsic to the materials we use, or to the steps we take to install the system.
What does this warranty not cover?
This warranty does not cover anything considered an “Act of God”. An “Act of God” is so extraordinary and devoid of human agency that reasonable care would not avoid the consequences. Damages caused by tornadoes, perils of the sea, extraordinary floods, fallen trees and severe ice storms are usually considered “Acts of God”. As well, this warranty does not cover damages inflicted on the gutter system or leafless solution by an individual(s) or pets. For instance, if someone rests a ladder on the gutter and subsequently dents or damages the gutter, Connecticut Gutter, LLC will not be held responsible to repair/replace. Another example would be tying a pet to a leader pipe, and having that pet dent or pull that pipe off the house. Additionally, Connecticut Gutter LLC is not responsible for your existing roof system, and particularly, whether that system lacks or has an inferior drip edge. Connecticut Gutter LLC may suggest they retrofit a drip edge for you, at an additional cost and possibly as a second phase, but in no way is a drip edge considered part of a gutter system install unless as expressly written as a line item in your original project contract.
What is the period of coverage?
The length of the warranty depends on your chosen system. Read the .pdf warranties included on this page, specific to your system. Your original executed contract and proof of purchase must be presented in order to take advantage of any warranty.
What will we do to correct problems?
What will we not do?
How do you get service?
- 1. Send an email to our offices at info@ctgutter.com with "WARRANTY ISSUE" in the subject line.
- 2. In the body of the email and leave a message with your name, address, and problem. Please attach any/all supporting evidence (copy of executed contract, image of damage, description of issue, etc). One of our employees will be in touch with you to discuss and potentially arrange for a visit to correct the issue at hand.
- 3. Also, feel free to mail any info to:
Connecticut Gutter, LLC
P.O. Box 554
Riverside, CT 06878
What must you do to keep the warranty in effect?
Notice, inspection, remedies, and conditions
- Connecticut Gutter, LLC
- P.O. Box 554
- Riverside, CT 06878
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